We aim to dispatch all items within 2 working days of receipt of your order. Pleased be assured that when you a in receipt of an email shipping notification, your order has left the premises and is on it’s way to you.
All packages are sent via Royal Mail. Royal Mail Shipping is calculated on weight & size of a parcel and our shipping prices reflect this.
In the UK items are sent via First Class Large Letter or Small Parcel. All European & international orders are sent via International Small Packages and to keep postage costs to a minimum to our customers no tracking information is provided unless the value exceeds £50.
Please allow international deliveries to take between 7-10 days, however please allow up to 28 days. We are unable to guarantee delivery times.
Please check the customs policies for your country in order to avoid unexpected charges.
In regard to EU orders since Brexit. I have decided to reopen shipping to the EU, but for now it will be on a DDU BASIS ONLY All taxes and duties are payable by the customer in their local country. All orders are final at the point of payment and no refunds* will be given if you decide not to pay duties incurred on arrival in your country. Please note that like before orders will not be sent tracked unless they are over £50 of value. *Refunds will only be issued for items that are faulty or damaged and photographic evidence will be required.